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Common Issues

Solutions to frequently encountered problems

Menu Not Loading

  • Clear your browser cache and cookies
  • Try a different browser or device
  • Check your internet connection
  • Make sure you're using the correct menu URL

Can't Log In

  • Verify you're using the correct email address
  • Check that your password is correct (passwords are case-sensitive)
  • Use the "Forgot Password" link to reset your password
  • Make sure your account email is verified

Orders Not Appearing

  • Refresh the orders page
  • Verify your Stripe account is connected (if payments are required)
  • Check your email for order notifications

Images Not Uploading

  • Check that the image file is in a supported format (JPG, PNG, WebP)
  • Make sure the file size is under 5MB
  • Try compressing the image if it's too large
  • Check your internet connection

Still Having Issues?

If you've tried the solutions above and still need help, contact our support team. We're here to help!